Refund policy

All products are uniquely made to order with our manufacturer. Therefore, we do not support returns or exchanges if you ordered the wrong size/color, or provided incorrect shipping details. 

However, there are circumstances where you can ask for a refund. How we handle your refund request is determined by your order status.

If your order has yet to be sent to production, we will issue a full refund immediately.

When your order status is in production, we will deduct the cost of the products and refund you the rest of the amount.

After your order is shipped out, we do not accept refunds unless you receive a defective or wrong item.

In case of a defective or wrong item, please contact us for a replacement or refund within 30 days of delivery. We would require photos that clearly reflect the product’s issue.